Privacy Policy

Effective Date: March 30, 2026

Access Innovations Inc., operating AccessInn.ai (“AccessInn,” “we,” “us,” or “our”), is committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you use our website accessinn.ai and related services (collectively, the “Services”), and outlines our compliance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).

By using our Services, you agree to the terms of this Privacy Policy.
 
1. Data Controller and Contact Information 
For purposes of the GDPR, AccessInn.ai is the data controller of your personal data collected through the Services.

  • Company name: Access Innovations, Inc.
  • Email us


2. Scope of This Policy 
This Privacy Policy applies to personal information we collect:

  • When you visit or use accessinn.ai.
  • When you contact us, register for an account, subscribe to communications, or interact with our tools and services.
  • From third parties in connection with our Services, where permitted by law.
  • It does not apply to information collected by third-party websites, services, or applications that may link to or be accessible from our Services.


3. Information We Collect 
We may collect the following categories of personal information, which are examples and may vary by user and use case.

  1. Identifiers and contact information
    • Name, email address, account username, phone number, postal address, online identifiers (such as user IDs).
  2. Device and usage of information
    • IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
  3. Account and profile information
    • Login credentials (hashed), organization and role, communication preferences, and any other information you choose to provide in your profile.
  4. Transactional and commercial information
    • Subscription details, transaction history, payment-related metadata (processed via third-party payment processors), and records of purchases or Services used.
  5. Content and communication
    • Messages, support requests, feedback, or other content you send us, and metadata associated with such communications.
  6. Inference data
    • Inferences we derive from your use of the Services (for example, preferences or features you may find useful) are used to improve and personalize the Services.
  7. Sensitive personal information (CPRA)
    • We do not intend to collect or process “sensitive personal information” as defined under the CPRA (such as government ID numbers, precise geolocation, or financial account credentials) through normal website use. If this changes, we will update this Privacy Policy and provide appropriate notices and controls as required by law.


4. How We Collect Information
We collect information in the following ways:

  • Directly from you when you fill out forms, create an account, contact us, or otherwise interact with the Services.
  • Automatically through cookies, pixels, and similar tracking technologies when you use or navigate the Services.
  • From third parties such as analytics providers, advertising partners, or integration partners, where lawful and applicable.


5. Legal Bases for Processing (GDPR)
Where the GDPR applies, we process your personal data under one or more of the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose (such as certain cookies or marketing communications).
  • Contract: When processing, it is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legal obligation: When processing is necessary to comply with a legal obligation.
  • Legitimate interests: When processing is necessary for our legitimate interests (for example, securing our Services, improving products, or preventing fraud) and your interests and fundamental rights do not override those interests.


6. Purposes for Which We Use Personal Information 
We use personal information for the following purposes:

  • To provide, operate, maintain, and secure the Services.
  • To create and manage your account, process transactions, and provide customer support.
  • To communicate with you about updates, features, security alerts, and administrative messages.
  • To personalize and improve the Services, including testing and developing new features.
  • To analyze usage and performance, including through analytics tools.
  • To comply with legal obligations and respond to lawful requests from authorities.
  • To detect, prevent, and respond to fraud, security incidents, and misuse.
  • With your consent, to send marketing communications and display relevant content.


7. Cookies and Similar Technologies
We use cookies and similar technologies to:

  • Recognize you and your device.
  • Remember your preferences and settings.
  • Understand how you use the Services and improve performance.
  • Support security and fraud prevention.
  • Where applicable, support advertising or analytics.
  • Where required by law, we will request your consent before placing non-essential cookies on your device and provide you with options to manage your cookie preferences.


8. How We Share Personal Information
We may share your personal information with:

  • Service providers and vendors: Third parties that perform services on our behalf, such as hosting, analytics, customer support, email delivery, and payment processing, under confidentiality and data protection obligations.
  • Business partners and integrations: When you connect third-party services to AccessInn, we share data as necessary to enable the integration, consistent with your instructions.
  • Professional advisors: Legal, accounting, or other professional advisors, where necessary.
  • Authorities and law enforcement: When required to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of AccessInn, our users, or others.
  • Corporate transactions: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to appropriate confidentiality protections.

We do not “sell” personal information for money. Still, we may “share” personal information for cross-context behavioral advertising as defined under the CPRA if we use certain advertising or analytics tools. If applicable, we will provide a “Do Not Sell or Share My Personal Information” mechanism as required by the CCPA/CPRA.


9. International Data Transfers
We may transfer, store, and process your personal information outside of your country of residence, including to the United States. Where the GDPR applies, and your data is transferred outside the European Economic Area (EEA) or the UK, we use appropriate safeguards, such as standard contractual clauses, to protect your personal data.


10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the duration of your account and for a reasonable period thereafter, or as required or permitted by law. The specific retention period may vary by data category and processing context; we consider legal, contractual, and operational requirements when determining retention periods.


11. Your Rights Under GDPR 
Where the GDPR applies, you have the following rights with respect to your personal data, subject to certain conditions and exceptions:

  • Right of access to obtain confirmation whether we process your personal data and to access that data.
  • Right to rectification to correct inaccurate or incomplete personal data.
  • Right to erasure (“right to be forgotten”) to request deletion of your personal data in certain circumstances.
  • Right to restriction of processing in certain cases.
  • Right to data portability to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
  • Right to object to processing based on our legitimate interests, including profiling, and direct marketing at any time.
  • Right to withdraw consent where processing is based on your consent, without affecting the lawfulness of processing before withdrawal.

To exercise these rights, please get in touch with us. You also have the right to lodge a complaint with your local data protection authority.ico+1


12. Your Rights Under CCPA/CPRA
If you are a California resident, you have the following rights regarding your “personal information” under the CCPA/CPRA, subject to certain exceptions:

  • Right to know/access: To request that we disclose the categories and specific pieces of personal information we have collected, used, disclosed, sold, or shared about you in the preceding 12 months.
  • Right to delete: To request deletion of personal information we collected from you, subject to certain exceptions.
  • Right to correct: To request that we correct inaccurate personal information we maintain about you.
  • Right to opt out of sale or sharing: To direct us not to sell or share your personal information for cross-context behavioral advertising.
  • Right to limit use of sensitive personal information: To limit the use and disclosure of sensitive personal information to what is necessary to provide the requested services, where applicable.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise these rights, you may contact us at by email or 415-266-0670. We will verify your request using information associated with your account or other verification methods, as required by law.

If you submit a request through an authorized agent, we may require proof of authorization and verification of your identity, as permitted by the CCPA/CPRA.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


13. CalOPPA Disclosures 
In compliance with CalOPPA, we:

  • Provide a conspicuous Privacy Policy on our website that describes the categories of personal information we collect, the categories of third parties with whom we share that information, and how users can review and request changes to their information, where applicable.
  • Describe how we will notify users of material changes to this Privacy Policy (see Section 17).
  • Include the effective date of this Privacy Policy at the top of the page.
  • Describe how we respond to “Do Not Track” (DNT) signals (see below).
  • Disclose whether third parties may collect personal information about your online activities over time and across different websites when you use our Services.


14. “Do Not Track” Signals and Online Tracking
Some browsers include a “Do Not Track” (DNT) setting that signals to websites that you do not want your online activities tracked over time and across websites. There is currently no universally accepted standard for responding to DNT signals, and we do not currently respond to DNT browser signals.

We do, however, provide other choices regarding cookies and similar technologies, including, where required, consent tools or opt-out mechanisms for certain types of tracking and advertising.

Third parties, such as analytics or advertising partners, may collect information about your online activities over time and across different websites when you use our Services, subject to their own privacy policies.


15. How We Protect Your Information 
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. Despite these efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.


16. Children’s Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete such information.


17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal requirements. When we make material changes, we will update the “Effective Date” at the top of this page and, where required by law, provide additional notice (such as a prominent notice on the website or email notification).

Your continued use of the Services after the effective date of an updated Privacy Policy signifies your acceptance of the revised policy.


18. How to Contact Us 
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us
by email.

Access Innovations, Inc. 2026